Speaker
Raúl Cano
(on behalf of ESO)
Description
In this presentation, Raúl recounts his experience as the program manager of Information and Knowledge Management (IKM) at La Silla Paranal Observatory from 2019 to 2022. His journey encompassed several key phases: defining IKM goals, conducting a comprehensive assessment, establishing a strategic roadmap, and executing targeted activities.The undertaken activities spanned various domains, including People, Process, and Technology, covering initiatives from implementing a knowledge transfer procedure to developing an enterprise search engine. This variety highlights the intricate and multifaceted nature of Information and Knowledge Management.
